📖The culture code: the secrets of highly successful groups

p.xv “status management”—finding out who’s at charge, is it safe, what’s my role, how I fit, etc.

feeling of safety and belonging

• speak less (shorter, no monologues, everyone speak about equal amount)

• ask others what they think

safety:

• overcommunicate your listening

  • do not interrupt

• hiding the weaknesses is exactly the opposite of creating safety

  • open up, show your mistakes

  • invite feedback, ask what others think, ask for help

• deciding who’s in and who’s out is the most powerful signal any group sends (hiring and filtering)